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Our Warranty Policy

  1. TMAX Technology Co., Ltd products with valid serial numbers are warranted by TMAX,to the original purchaser, only to be free from defect in materials and workmanship for 1 year from date of purchase.
  2. All of warranty work for products purchased in Taiwan shall be performed at the TMAX office location (1F-3, No. 259, Fu-Hsing S Rd., Sec. 1, Taipei, Taiwan), and purchaser must deliver defective parts, or units, to the address. Unless this Warranty is expressly renewed or extended by TMAX, any repaired or replaced part of the unit shall be warranted to the original purchaser only for the length of  the unexpired portion of the original warranty. TMAX will make every effort to give prompt and efficient maintenance/repair service to our customers. If replacement parts need to be purchased from the US or other country , the repair time will take longer..
  3. If a valid serial number is missing from a product, the warranty will be voided. A service fee will be charged in addition to the quoted repair price.
  4. This Warranty shall not apply to any unit which has been subject to alteration, misuse, negligence or accident, or damage resulting from improper service by a person not authorized by TMAX to perform such work, or from usage with any but the specified voltage.
  5. The obligations of TMAX herein are expressly granted in lieu of all warranties, whether expressed or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose.
  6. Warrantees are voided if a product is purchased through unauthorized channels. TMAX will not extend warranty coverage on any product sold in a manner that violates TMAX Internet Advertising Guidelines. This included websites that are not authorized to use our trademarked names, images, and logos, as well as internet auction sites.
  7. If your unit is defective, please contact TMAX.